NOTICE: We have been notified of another phone scam issue. This scammer is calling from the 801 area code and is apparently from a call center.
SCAM ALERT: STEMC reminds members to be on alert for a telephone scam that continues to be an issue.
Scam artists call a home or business posing as a co-op or utility employee and threaten to shut off service unless the consumer provides immediate payment using a reloadable debit card, prepaid gift card or online payment service like PayPal.
The calls sound official, and the caller ID may even display the utility name.
Keep in mind that we will:
• NEVER call members to request credit card, banking or other financial information over the telephone.
• NEVER call members threatening immediate disconnection unless a payment is made.
• NEVER ask to enter your home unless you initiate the request for co-op personnel to perform a specific service. Co-ops do this only by appointment and with a member’s prior knowledge.
If in doubt, hang up immediately. Be certain you are dealing with an official representative of the cooperative.